Privacy Policy

1. Introduction

Welcome to INFYAIR S.R.L. ("Company", "we", "our", "us"). We value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR - EU 2016/679) and other relevant privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, or communications.

2. Data Controller

INFYAIR S.R.L.
📍 Address: Via Mariotto Albertinelli 4, Milano (MI) 20148, Italy
📩 Email: info@infyair.com
📞 Phone: +39 3421377523

3. Data We Collect

We may collect the following personal data:

• Identity Data – Name, surname, job title.
• Contact Data – Email address, phone number, company name.
• Technical Data – IP address (if applicable), browser type, and device information.
• Usage Data – How you interact with our website and services (only when you submit data through the contact form).
• Marketing Data – Preferences for receiving marketing communications.

4. How We Collect Data

We collect personal data through the following channels:

• Emails – Data exchanged through email communication.
• Phone Calls – Information provided during calls for service or support.
• WhatsApp – Data shared via WhatsApp messaging for communication purposes.
• Contact Form – Personal details submitted via our website's contact form (e.g., name, email, phone number).

5. Purpose of Data Processing

We use your personal data for the following purposes:

• Providing Services – To deliver consulting and digital solutions you have requested.
• Communication – To respond to your inquiries, customer support, and service-related communication.
• Marketing – To send newsletters, updates, or promotional communications (with your consent).
• Analytics – To understand how users interact with our website and improve user experience.
• Security – To protect against fraud, cyber threats, and unauthorized access.

6. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual Necessity – To fulfill requests for services.
• Legitimate Interest – For the purpose of improving our website, service security, and performance.
• Consent – When sending marketing communications.
• Legal Obligation – To comply with legal or regulatory requirements.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or for as long as required by law. Data will be erased when no longer needed for these purposes.

8. Data Sharing and Transfers

We do not sell or share your personal data with third parties except in the following cases:

• Service Providers – For hosting, analytics, and marketing tools.
• Legal Authorities – When required by law or in response to legal requests.
• Business Transfers – In case of mergers, acquisitions, or business restructuring.

Your data is stored on EU-based servers, and any transfers outside the EU will be protected by GDPR-compliant safeguards, such as Standard Contractual Clauses.

9. Your Rights Under GDPR

You have the following rights concerning your personal data:

• Access – Request a copy of your personal data.
• Rectification – Request correction of inaccurate or incomplete data.
• Erasure (Right to be Forgotten) – Request deletion of your data.
• Restrict Processing – Limit the processing of your data under certain circumstances.
• Object – Withdraw consent for marketing communications.
• Data Portability – Request your data in a structured, machine-readable format.

To exercise these rights, please contact us at info@infyair.com.

10. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or loss. This includes encryption, secure servers, and access controls.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the Effective Date will be updated accordingly.